Everything You Want to Know

What is Therapy Ally?

Therapy Ally is an AI support tool that draws on therapeutic techniques grounded in established therapeutic frameworks, including CBT, DBT, IFS, ACT, and mindfulness, to support you between therapy sessions. It’s available any time you need it, on your phone.

Is Therapy Ally a replacement for therapy?

No. Therapy Ally is an AI support tool designed to complement, not replace, your work with a licensed therapist. It helps you apply therapeutic skills between sessions and supports the work you do with your therapist.

What makes Therapy Ally different from other mental health apps?

Therapy Ally is built around structured therapeutic frameworks grounded in established modalities, not generic wellness content. It's adaptive and designed to feel like working with a warm, knowledgeable guide.

Do I need to be in therapy to use Therapy Ally?

Yes. Therapy Ally is an AI support tool for the time between sessions. Your therapist sets it up and directs it, and it supports the work you do together during the hours and days when you are not in the room. It is not a chatbot standing in for your therapist, and it is not a place to receive a diagnosis or treatment. It is a way to carry the momentum of a session forward, to practice what you and your therapist are working on, and to stay connected to that work between appointments.

How do I get started with Therapy Ally?

Therapy Ally is available to download through the Apple App Store and Google Play, and you'll need an invite code from your therapist to get started. If you're already working with a therapist, let them know you'd like to use Therapy Ally for support between sessions. They'll set you up with an invite code and guide your Ally to align with the work you're doing together. Don't have a therapist yet? Email us and we'll help you find a practice that offers Therapy Ally.

What can I talk to my Ally about?

You can talk to your Ally about anything on your mind between sessions. Your therapist can also customize your Ally to focus on what's most relevant to your work together, so your conversations stay aligned with your treatment.

Can an Ally remember past conversations?

Yes. Your Ally keeps a de-identified summary of your conversations, not full transcripts, so it can build context and continuity over time rather than starting from scratch each time you talk. Everything it stores is encrypted, and Therapy Ally is HIPAA compliant and private by design.

How often should I use Therapy Ally?

Your therapist may guide your use of Therapy Ally with specific homework or mood check-ins, so it fits naturally into the work you're already doing together. Beyond that, there's no set schedule. You can use Therapy Ally whenever it's helpful between sessions.

Are my conversations with Ally private?

Yes. Conversations are private and encrypted. Therapy Ally doesn't store transcripts, only a de-identified summary, and everything it stores is encrypted. It's HIPAA compliant and private by design. Nothing is shared with your therapist, employer, or insurance provider unless you choose to share it yourself.

Does my therapist see what I write in Therapy Ally?

Not without your permission. You can decide whether you want to share summaries of your conversations with your therapist. Therapy Ally is intentionally designed this way so you feel completely free to speak openly.

Is my data used to train AI models?

Not without your explicit consent. We will never use your personal conversations to train AI models unless you actively opt in to a research program. Your data belongs to you.

Does Therapy Ally share data with third parties?

No. We do not sell or share your personal data with advertisers, data brokers, or other third parties. Our business model is built on subscription revenue, not data monetization.

What therapeutic modalities does Therapy Ally use?

Therapy Ally draws on CBT, DBT, IFS, ACT, and mindfulness-based approaches. Your therapist can tailor which modalities your Ally leans on based on your treatment plan, so the approach stays aligned with the work you're doing together.

Can I use Therapy Ally in a crisis?

Therapy Ally is not a crisis service. If you’re experiencing a mental health emergency, please contact a crisis line or go to your nearest emergency room. Ally can help with grounding techniques during difficult moments, but it is not a substitute for emergency care.

Can I share insights from Therapy Ally with my therapist?

Absolutely, and we encourage it. You can review your conversations and reflections within Therapy Ally and share anything you find valuable. Many people find that Therapy Ally helps them arrive at sessions with more clarity about what they want to work on.

What devices does Therapy Ally work on?

Therapy Ally is available on both the Apple App Store and Google Play. On iOS, it works on any iPhone running iOS 16 or later.

Does Therapy Ally work without an internet connection?

An internet connection is required to have conversations with Ally, as responses are generated in real time. Some features like reviewing past reflections may be available offline.

Can my clients use Therapy Ally alongside our sessions?

Yes. Therapy Ally is designed to be used alongside your sessions, not as an optional add-on. Your clients access it through you, and it functions as a between-session extension of the work you're doing together, reinforcing the skills and frameworks you're already using in session.

Will Therapy Ally undermine the work I do with my clients?

No. Therapy Ally is explicitly designed to complement professional care. It does not make diagnoses, recommend treatment changes, or operate outside its scope as an AI support tool. Clients who practice between sessions often show faster progress and arrive more prepared.

How do I recommend Therapy Ally to my clients?

Direct them to download Therapy Ally from the App Store or Google Play, then provide them with an access code from your Clinician Console. Many clinicians frame it as a between-session practice tool for applying the techniques covered in therapy.