Frequently Asked Questions

About Therapy Ally

  • Therapy Ally is a 24/7 AI-powered therapeutic support companion designed to help you navigate life’s challenges with empathy, insight, and proven psychological frameworks.

  • No. Therapy Ally is not therapy and does not replace the care of a licensed mental health professional. It’s designed to support you between sessions or on your own wellness journey.

  • Unlike basic chatbots, Therapy Ally uses evidence-based therapeutic principles to offer emotionally intelligent guidance — not canned responses or quick fixes.

  • Anyone looking for confidential, judgment-free support with stress, anxiety, emotional processing, or personal growth. You don’t need to be in therapy to benefit.

  • You’ll get structured, thoughtful conversations grounded in CBT, DBT, IFS, ACT, and mindfulness practices. All tailored to help you reflect, process, and grow.

How Therapy Ally Works

  • It’s trained on leading psychological frameworks and guided by therapeutic best practices. It asks questions, reflects back insights, and helps you deepen self-awareness.

  • Therapy Ally is grounded in Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Internal Family Systems (IFS), Acceptance and Commitment Therapy (ACT) and mindfulness-based practices.

  • Yes, your Ally will remember your past conversations to better support you — but your data is never stored or shared with third parties.

  • Yes. Therapy Ally learns from your patterns and preferences, offering more personalized support as you continue to engage.

Privacy & Security

  • Yes. Your privacy is a top priority. Conversations are encrypted and never shared, sold, or used for advertising.

  • No. Conversations are not stored on external servers; we never share your data with anyone. A summary of our conversation will be emailed to you, that’s it.

  • Only you. Your interactions with Therapy Ally are fully private and confidential.

  • Yes, you’ll need a secure account to personalize your experience — but your information is kept strictly private.

Using Therapy Ally

  • As often as you like. Some people check in daily; others use it when they need clarity or support. It’s there whenever you need it.

  • Yes! Therapy Ally is designed to complement the work you’re doing in therapy — it can help reinforce insights, practice skills, or track your emotional patterns.

  • Only if you choose to share. You’re in control of what you share and how you use Therapy Ally.

  • It may guide you through reflection prompts, mindfulness techniques, emotional check-ins, or CBT-based thought work — all designed to deepen your growth.

  • Therapy Ally is not equipped to handle emergencies. If you are in crisis, please contact a mental health professional or call emergency services in your area.

Technical & Access

  • Yes. Therapy Ally is a mobile app, so you can take your support system wherever you go. It is not web-based at this time.

  • No

  • The app is available on Google Play and the Apple App store and works on smartphones and most tablets.

  • We offer a free tier and optional subscription plans for deeper, personalized support. Pricing details are available in the app.

For Therapists

  • Yes. Therapy Ally is designed to complement therapeutic work and can be a helpful tool between sessions.

  • It helps clients reflect, build insight, practice skills, and stay engaged — making your sessions even more effective.

  • Yes. The platform is built on well-established therapeutic methods including CBT, DBT, IFS, and mindfulness.

  • Yes — we’d be happy to connect. Email us at info@therapyally.ai to learn more about how Therapy Ally can support your clients.